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Frequently Asked Questions

You can reset your password by clicking the "Forgot Password?" link on the login page. An email will be sent to your registered address with instructions to create a new password.

All of your past and current invoices are available in the "Billing" section of your account settings. You can view, print, or download them as PDFs.

First, please check the workflow's "Enrollment History" to see if there were any errors. Also, ensure that your trigger conditions are set up correctly and that the workflow is switched "On". For more detailed steps, please see our full guide in the "Automation & Workflows" category.

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Our dedicated support team, based right here in Lake Mary, is ready to assist you. As of Sunday, September 7, 2025, our team is available during standard business hours to ensure you get the help you need.

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