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We're Here to Help

Our dedicated support team is ready to assist you with any questions or technical issues. Choose one of the options below to connect with us.

Vyntec Support - Options

Submit a Support Ticket

The best way for technical or account-specific issues. Our team will investigate and get back to you via email.

Open a Ticket

Response within 24 business hours.

Start a Live Chat

For quick questions and guidance. Connect with a support specialist in real-time during our business hours.

Chat Now

Available 9 AM - 5 PM EDT, Mon-Fri.

Request a Callback

Prefer to talk it through? Schedule a time for one of our product experts to give you a call to resolve complex issues.

Schedule a Call

Available for Pro & Enterprise plans.

Vyntec Support - Quick Checks

A Few Quick Checks...

Sometimes the simplest solutions work best. Before submitting a ticket, you may want to try:

Have you tried clearing your browser's cache and cookies?
Have you searched our Help Center for a relevant article?
Can you clearly describe the steps to reproduce the issue? (This helps us solve it faster!)

Vyntec Support - Hours

Our Support Hours

Our Vyntec support specialists are based in our Lake Mary, Florida headquarters and are available for live support during the following hours. As of Sunday, September 7, 2025, our schedule is:

Monday – Friday: 9:00 AM – 5:00 PM (EDT)

Saturday & Sunday: Closed

Support tickets can be submitted 24/7 and will be addressed during the next business day.

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